So the hospital that I “stayed at” has the wrong insurance number and has been sending me bills incessantly since we’ve left.   Knowing that throwing them away will just bring all kinds of bad things down on our house – I’ve been calling for every one:  “Oh so you KNOW that you have the wrong number?  And now you are billing the right one?  You’ve got it all under control?  Lovely”.   Last week I noticed that one of them was a bill to us and it was for over 2 grand.  It was also overdue!  I tried to call the hospital to talk about it but their billing office closes at 4:30, it was the last weeks of school and you just try to think about something other than school and packing those last few days!  Then I got the collections letter in the mail.  It was the last day of school so I called and left a message for Ms. A.  Ms. A didn’t call me back.  So the next day – I call her again.  She told me that they are billing us because the insurance co sent the check to us.

I call the insurance co.  The nice lady there tells me that – yes, they sent us a check, yes, they know its not cashed, and she realizes that the insurance didn’t pay the full amount and she thinks she can appeal it.  For two seconds I thought “who cares that they didn’t pay the full amount” and then thought ‘with our luck – the hospital would bill us the balance’ (yes, I *do* know about insurance adjustments).  So I told her go ahead and throw it into review.

Called back Ms. A.  Now I have a fussing baby in my arms.

Me:  OKay I spoke to the insurance company and she told me that they are going to appeal it – it will take two weeks.

Ms. A:  Okay – I’m going to need proof that you have the check.

Me:  I don’t have the check YET – they know that the old one they sent wasn’t cashed blah blah blah

Ms. A: I need some kind of proof- (this went back and forth for some time – she insisting that I send her a copy of the check – me explaining that I never got the old check and the new one has yet to arrive.)

Me:  I need to know if you are putting the collections process on hold.

Ms. A: THATS WHAT I”M TELLING YOU, M’AM – in order for me to put it on hold I need some kind of proof that you got the check from them.

Me:  You realize that I’m-


Me:  (quietly and very angry) You.  Realize.  That.  I’m.  Having. Problems. Offering.  You.  Proof.  Of.  Something.  That.  Hasn’t.  Happened.  I don’t HAVE the old check and the NEW check will be coming after two weeks.

Ms. A:  Oh!  Well, why didn’t you SAY so?!?  This conversation would have been so much easier if you would’ve offered me that information, ma’m.

Me:  Wait, what?  I *did –

Ms. A: No you didn’t.  I can put a hold on the collections process until you hear from the insurance company…blah blah blah.

What I *didn’t* say and should have was:  I DID TELL YOU!!  MAYBE YOU WERE GETTING TICKLED AT THE TIME!!!

Is this woman KIDDING me?!?


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